Ovsero Blog

Insights, updates, and expert perspectives on security solutions

All AI Fairness AI Implementation AI Research AI Technology Algorithmic Bias Banking Security Behavioral Analysis Business Value Camera Systems Computer Vision Converged Security Corporate Security Crisis Management Crowd Management Cybersecurity Data Governance Deep Learning Edge Computing Education Safety Emergency Response Environmental Design Ethics Event Security Financial Protection Fraud Prevention Future Technology Hardware Healthcare Security Hospital Safety Human Factors Human-AI Collaboration Implementation Strategy Incident Coordination Information Management Infrastructure Protection Integrated Protection Legacy Systems Legal Compliance Loss Prevention Monitoring Centers Network Security Organizational Behavior Organizational Culture Passenger Safety Performance Metrics Predictive Analytics Privacy Privacy Law Psychology Public Safety Public Venues ROI Analysis ROI Measurement Retail Security Risk Management Scalability School Security Security Culture Security Infrastructure Security Innovation Security Investment Security Management Security Operations Security Personnel Security Technology Security Training Shrinkage Reduction Surveillance Systems System Architecture System Integration Technical Implementation Technology Planning Transportation Security User Experience Violence Detection Weapon Detection Workplace Violence

Creating Effective Security Monitoring Centers with AI Integration

ovsero • August 21, 2025

Security monitoring centers must evolve to effectively leverage AI capabilities—transforming from passive surveillance operations to proactive security hubs. Traditional monitoring centers featuring walls of screens watched by security personnel are increasingly obsolete, as they rely on limited human attention that AI systems now supplement. Modern security operation centers (SOCs) should be designed around incident management rather than continuous monitoring, with AI handling routine surveillance and human operators focusing on verification, response coordination, and situation management. Physical layouts should prioritize collaboration during incidents rather than maximizing screen visibility, with configurable workspaces that expand during major events. Display systems should present prioritized information rather than raw camera feeds—showing potential threats, system status, and response resources rather than overwhelming operators with unfiltered video. At Regional Bank's redesigned monitoring center, this approach reduced response times by 64% while allowing the same team to monitor 3.5 times more locations. Integration of building management, access control, and communications systems alongside security AI creates comprehensive control centers capable of coordinating all aspects of incident response. Organizations should invest equally in the human elements of these centers—developing specialized training for AI-augmented monitoring that emphasizes judgment, decision-making, and coordination rather than vigilance and detection tasks that technology now handles more effectively.

Security Operations Monitoring Centers Human Factors